Contact Us | Book Your Gorilla Safari

Ready to plan your dream gorilla trekking safari? Contact the expert team at Gentle Giants Safaris in Kampala. Call, email, or visit our offices today.

Connect With Our Primate & Safari Experts

Your journey into the misty rainforests and untamed savannas of East Africa begins with a simple conversation. Whether you are an independent traveler ready to customize a lifetime bucket-list trip, or an international travel agency seeking an elite inbound ground handler (DMC), our dedicated planning team is standing by to bring your vision to life.

We pride ourselves on radical transparency, deep local expertise, and rapid response times. We guarantee a comprehensive response to all standard inquiries within 12 hours.

    Plan Your Gorilla Safari

    Tell us a little about your dream gorilla safari. You don't need to know your exact travel dates yet — an approximate travel season or travel period is perfectly fine.

    Gorilla trekking is available year-round. If you're unsure when to travel, we'll help you choose the best time based on your preferences and itinerary.

    Gorilla trekking is included as the core experience of your safari.

    Tell Us About Your Trip

    A few more details will help us understand your plans and create an itinerary that's right for you.

    Your Safari Preferences

    Tell us what matters most to you. This helps us recommend the right accommodation and safari experience.

    An approximate budget helps us recommend the most suitable itinerary and accommodation. If you're unsure, that's completely fine.

    Almost There!

    You're one step away from starting your gorilla safari adventure. Send us your details and our safari specialist will be in touch.

    What happens next?

    • Our safari specialist will review your requirements.

    • We'll recommend the best itinerary for your trip.

    • We'll contact you to discuss your plans.

    • We'll prepare a personalized safari proposal and quotation.

    Direct Email Inquiries
    Telephone & 24/7 WhatsApp Hotlines
    • Main Office Reservations: +256 (0) 701 012667 (Monday to Saturday, 9:00 AM – 5:00 PM EAT)

    • 24/7 Emergency Line: Emergency number will be shared at the start of your journey

    Our Regional Operational Bases

    If you are already in-country, you are always welcome to visit our offices to meet the team, review your route maps, or inspect our custom 4×4 safari fleet.

    Frequently Asked Questions Regarding Bookings

    What payment methods do you accept to secure permits?

    We accept secure international bank wire transfers (USD, EUR, and GBP) directly to our corporate bank accounts in Kampala. For maximum convenience, we also accept all major credit cards (Visa and Mastercard) via our encrypted, secure online payment portal. Please note that credit card transactions incur a standard 3.5% processing merchant fee.

    Absolutely. We highly encourage video consultations, especially for complex group safaris, multi-generational families, or photography tours. Simply drop us an email with your preferred time zone and availability, and your dedicated coordinator will send over a WhatsApp, Zoom, or Google Meet link.

    If you are looking to travel during the dry peak months of June to September or around the Christmas holidays, we intensely recommend contacting us 9 to 12 months in advance. This buffer gives us the absolute best chance of securing permits in prime sectors (like Buhoma or Volcanoes National Park) alongside your first-choice luxury eco-lodges.

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